MEMBER TESTIMONIALS

Pick a Plan & Drive With Confidence

We offer a variety of plans to suit a broad range of needs and budgets. Vehicles must be a 2015 model or newer with under 75,000 miles to be eligible.

BLACK DIAMOND

Full Vehicle Coverage

The ultimate choice if you want the highest level of coverage

SILVER STAR

Powertrain

Budget-friendly coverage of your powertrain, transmission and more

GOLD STAR

Brakes & Electrical

Coverage for your vehicle’s factory-installed high-tech components

SAPPHIRE DIAMOND

Fully Loaded

Coverage for your vehicle’s factory-installed high-tech components

BLACK DIAMOND COVERAGE

SILVER STAR COVERAGE

GOLD STAR COVERAGE

SAPPHIRE DIAMOND COVERAGE


COVERED ITEMS

BEST VALUE

COVERED ITEMS

BLACK DIAMOND COVERAGE

SILVER STAR COVERAGE

GOLD STAR COVERAGE

SAPPHIRE DIAMOND COVERAGE

Extra Perks

All internally lubricated parts. Crankshaft and bearings, oil pump, fuel pump, diesel injection pump, internal timing gears or chain/belt, camshaft, camshaft bearings, valve lifters, rocker arm assemblies and push rods, valve guides, pistons and rings, wrist pins, connecting rods, motor mounts, and distributor drive gear. The engine block and cylinder heads are covered if damage is caused by mechanical failure of an internally lubricated part. Engine (Rotary): All the above listed parts plus rotors, rotor seals, rotor chamber, eccentric shaft, and bearings.

Extra Perks

Engine Group

All internally lubricated parts. Crankshaft and bearings, oil pump, fuel pump, diesel injection pump, internal timing gears or chain/belt, camshaft, camshaft bearings, valve lifters, rocker arm assemblies and push rods, valve guides, pistons and rings, wrist pins, connecting rods, motor mounts, and distributor drive gear. The engine block and cylinder heads are covered if damage is caused by mechanical failure of an internally lubricated part. Engine (Rotary): All the above listed parts plus rotors, rotor seals, rotor chamber, eccentric shaft, and bearings.

Engine Group

Turbocharger/Supercharger

Factory installed turbocharger or supercharger, including housing and all internal parts.

Turbocharger/

Supercharger

Transmission, Transaxle & Transfer Case (4×4/AWD)

All internally lubricated parts. Drive shaft/U joint, torque converter, and transmission mounts. Case housings are covered if damaged by the failure of an internally lubricated part.

Transmission, Transaxle & Transfer Case (4×4/AWD)

Drive Axle Group

(Front or Rear)

Pinion bearings, side carrier bearings, ring and pinion gears, carrier assembly, thrust washers, axles, axle bearings, constant velocity joints, internal transaxle seal, and drive axle housing if damaged by the failure of an internally lubricated part.

Drive Axle Group

(Front or Rear)

Seals & Gaskets

Seals and gaskets for covered components will be replaced if the covered vehicle has less than 125,000 miles at contract purchase date. Minor loss of fluid or seepage is considered normal and is not considered a failure.

Seals & Gaskets

Brake Group

Master cylinder, power brake cylinder, vacuum assist booster, hydro boost, disc brake caliper, wheel cylinders, compensating valve, and the following ABS components: hydraulic control unit, electronic control processor, wheel speed sensors, hydraulic pump/motor assembly, pressure modulator valve, isolation dump valve, and accumulator.

Brake Group

Power Steering Group

Steering gear box, pump assembly, rack and pinion, pitman arm, idler arm, tie rod, control valves, and intermediate shafts.

Power Steering Group

Air Conditioning Group

Compressor, condenser, evaporator, A/C clutch & coil, expansion valve, receiver drier, blower motor, and heater control valve.

Air Conditioning Group

Electrical Group

Alternator, starter motor, front and rear wiper motors, voltage regulator, distributor, solenoids, electronic fuel injectors, throttle position sensor, front oxygen sensor, crankshaft position sensor, camshaft position sensor, fuel pressure sensor, electronic ignition module, ignition coils, power window motors/regulators, power mirror motors, power seat motors, 4WD encoder motor, power lock actuators, and the following manually operated switches: window switch, seat adjuster switch, headlight switch, turn signal switch, door lock switch, wiper switch, and ignition switch.

Electrical Group

Cooling Group

Engine cooling fan and motor, fan clutch, serpentine belt tensioner, radiator, heater core, water pump, and thermostat.

Cooling Group

Service & Roadside Assistance

Towing

If your covered vehicle breaks down, we won’t leave you stranded. We’ll arrange to have your car, truck, or SUV towed to the nearest qualified repair facility within a 150-mile radius. This service is available 24/7.

Flat Tire Change

Don’t risk changing a flat yourself-call us. We’ll send a qualified pro to put a spare on your covered vehicle. If your spare won’t work, we’ll provide you with transportation to the nearest tire store for repairs.

Emergency Fuel Delivery Service

When it comes to emergency fuel, we deliver. Any time you run out of fuel, we’ll arrange for a service provider to deliver two (2) gallons of fuel to your covered vehicle. You are responsible for the cost of the fuel at the time of delivery.

Battery Jump Service

Few things are more frustrating than a dead battery. If your covered vehicle won’t crank, we’ll arrange for a service provider to assist you and get your vehicle moving again.

Key Lockout Service

It’s embarrassing. It’s inconvenient. It’s easily solved with our Key Lockout Service. Just call us anytime your keys are lost, broken, or locked inside your covered vehicle. We’ll send a service provider and pay up to $100 per occurrence to cover the cost of the locksmith service, excluding the cost of replacement keys. You are responsible for replacement keys.

Rental Car

If you happen to find yourself in the unfortunate situation where your vehicle is not drivable, we will reimburse you for a rental car up to $30 per 24 hour period, with a $150 max per claim. In order to qualify the vehicle must:

1) be retained by the repair facility overnight, and

2) have a failure to a covered component based on the coverage plan selected, that if driven, would result in further damage to the vehicle.

Trip Interruption

In the event that you are on a road trip and your vehicle is not driveable, we will reimburse you up to $100 per day for up to 3 days for meals and lodging. In order to qualify for reimbursement, the covered vehicle failure must occur more than 150 miles from your residence.

Service & Roadside Assistance

Full Vehicle Coverage

Premium Exclusionary Coverage Covers Every Aspect of the Car Except:

Spark/Glow Plugs, Cap and Rotors, Points, Fuses, Wiper Blades, PCV Valves, Emission Components, Flywheels, Flex Plates, Clutch Assembly and Hydraulics, Brake and Clutch Linings, Pressure Plate, Throw-Out and Pilot Bearings, Hoses, Molded Rubber or Rubber like items, Filters, Glass and Glass Lenses, Windows, any component whose only purpose is for illumination, such as but not limited to: Sealed Beams, High Intensity Discharge (H.I.D. or Xenon) Bulbs, H.I.D. Headlamp Assemblies, Ballasts, H.I.L.E.D. Cooling Systems, L.E.D. Assemblies, Light Bulbs, and Lenses; Wheels, Tires, Trim, Moldings, Bright Metal, Upholstery, Paint, Exhaust System (excluding Exhaust Manifold if cracked or warped), Brake Rotors and Drums, Batteries, Carburetor; Adjustments t o: Carburetor, Throttle Body Assembly, Ignition, Transmission Bands, Belts or Clutch System; Clean Fuel and Cooling Systems, Remove Sludge or Carbon Deposits, Add: Oil, Coolant, Fluids, Lubricants, Greases, or Refrigerants; Phones, Wireless Transmitting Devices, Television/VCR, DVD Players, LCD Screens (except as listed), Satellite Radio, and Electronic Device Software. Please refer to Section 8 of the service contract for a complete list of what is not covered.

Full Vehicle Coverage

Surcharges

BUSINESS USE

Limited to cars, trucks, and vans that are not part of a pool or fleet, as used by the owner for: route work, service or repair work, delivery or hauling, agricultural purposes, job site activities, construction trades, and eligible vehicles owned by religious/charitable organizations.

LIFT KIT/TIRE/WHEEL MODIFICATIONS

Mid-size SUVs and trucks are allowed a 4 inch lift and a tire modification up to 33 inches. Full-size trucks and SUVs are allowed a 6 inch lift and up to a 35 inch tire modification. For vehicles with tire modifications including oversized rims, this surcharge allows for a 2 inch increase in rim diameter.

SURCHARGES

MEMBER SERVICES

  • Complete Lifetime Powertrain
  • Complete Certified Powertrain
  • Complete Care Lease Maintenance
  • Complete Care Plus Exclusionary Coverage
  • Complete Unlimited Time
  • Advanced Coverage for Advanced Technology
  • Nearly New Vehicle Protection
  • Complete Used Car Coverage
  • Powertrain Plus
  • Essentials Coverage
Complete Lifetime Powertrain

Certified Powertrain

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Lifetime Warranty. With the Absolute Lifetime Vehicle Service Contract your vehicle will have AUL’s exclusionary protection. 

Complete Certified Powertrain

Complete Certified Powertrain

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Certified Warranty. With the Absolute Certified Vehicle Service Contract your vehicle will have AUL’s exclusionary protection.

Complete Care Lease Maintenance

Complete Care Lease Maintenance

Maintaining your leased vehicles just got easier with AUL’s Absolute Reserve Care Lease! This dual purpose service and maintenance plan covers the items that your manufacturer’s warranty may not.

Complete Care Plus Exclusionary Coverage

Complete Care Plus Exclusionary Coverage

An exclusionary policy covering all components on your vehicle except for a short list of items not covered, mostly items considered normal maintenance by the manufacturer.

Complete Unlimited Time

Complete Unlimited Time

An exclusionary policy covering all components on your vehicle except for a short list of items. Included in your coverage: towing, flat tire change, emergency fuel delivery service, key lockout service, battery jump service.

Advanced Coverage for Advanced Technology

Advanced Coverage for Advanced Technology

From Navigation to Bluetooth to Lane Assist and the tools that make life safer and more convenient— AUL has you covered.

Nearly New Vehicle Protection

Nearly New Vehicle Protection

The AUL Reserve Plan is AUL’s highest level of coverage. An excusionary policy covering all components on your vehicle except items considered normal maintenance by the manufacturer.

Complete Used Car Coverage

Complete Used Car Coverage

5 plans to cover your vehicle, all including Roadside Assistance. The industry’s best Reserve exclusionary coverage or the following stated component coverage levels such as Estate, Sterling & Powertrain coverage.

Powertrain Plus

Powertrain Plus

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Lifetime Warranty. With the Absolute Lifetime Vehicle Service Contract your vehicle will have AUL’s exclusionary protection. 

Essentials Coverage

Essentials Coverage

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Lifetime Warranty. With the Absolute Lifetime Vehicle Service Contract your vehicle will have AUL’s exclusionary protection. 

MEMBER SERVICES

MEMBER SERVICES

Complete Lifetime Powertrain & Exclusionary Coverage

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Lifetime Warranty. With the Absolute Lifetime Vehicle Service Contract your vehicle will have AUL’s exclusionary protection. 

Complete Certified Powertrain & Exclusionary Coverage

With the Absolute Lifetime coverage, the Powertrain components will be covered per your Absolute Lifetime Warranty. With the Absolute Lifetime Vehicle Service Contract your vehicle will have AUL’s exclusionary protection. 

Complete Reserve Care Lease Maintenance

Maintaining your leased vehicles just got easier with AUL’s Absolute Reserve Care Lease! This dual purpose service and maintenance plan covers the items that your manufacturer’s warranty may not.

Complete Reserve Care Plus Exclusionary Coverage

An exclusionary policy covering all components on your vehicle except for a short list of items not covered, mostly items considered normal maintenance by the manufacturer.

Complete Unlimited Time

An exclusionary policy covering all components on your vehicle except for a short list of items. Included in your coverage: towing, flat tire change, emergency fuel delivery service, key lockout service, battery jump service.

Complete AUL-Tech – Advanced Coverage for Advanced Technology

From Navigation to Bluetooth to Lane Assist and the tools that make life safer and more convenient— AUL has you covered.

Nearly New Vehicle Protection

The AUL Reserve Plan is AUL’s highest level of coverage. An excusionary policy covering all components on your vehicle except items considered normal maintenance by the manufacturer.

Pre Owned Coverage – Including Any Year-Any Mileage

5 plans to cover your vehicle, all including Roadside Assistance. The industry’s best Reserve exclusionary coverage or the following stated component coverage levels such as Estate, Sterling & Powertrain coverage.

Powertrain Plus

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Powertrain 3/50 and 5/100 Coverage

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Essential Coverage

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Welcome to Complete Auto Care

The Complete Care Membership comes with every Complete Vehicle Care vehicle protection plan. It includes benefits like tire replacement, key fob replacement, even your own concierge service, and a lot more.

Roadside Assistance

24/7 roadside help with anything you need to get moving again

Additional Discounts

$250 to spend with select partners, plus discounts at select merchants

Personal Concierge

Complete Care Concierge is live, human help with everything from reservations, tickets, directions, to emergencies

Key Fob Replacement

We’ll replace your lost or broken key fob

ID Theft Recovery

An entire suite of ID protection tools that can help restore, repair, and reimburse you for damage from identity thieves

Repair Finance

Up to $5000 in repair loans, in easy payment installments

Endurance Protect App

Stay connected to our staff and your benefits with our easy-to-use app

Tire Repair/Replacement

Tire coverage that reimburses you up to 2 replaced or repaired tires per year

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